Shipping policy

At Mark & Nova, we strive to provide a seamless and satisfactory shipping experience for our valued customers. Please take a moment to review our shipping policy, which outlines important information regarding shipping methods, delivery times, and associated costs.

  1. Order Processing:

    • Once your order is placed, our team will carefully process and pack your items with utmost care.
    • Please allow up to 3 business days for order processing before shipment.

  2. Shipping Methods and Delivery Times:

    • We offer various shipping methods to cater to your needs, including standard shipping, and international shipping.
    • The estimated delivery times for each shipping method are as follows:
      • Standard Shipping: 3-5 business days
      • International Shipping: Delivery times may vary depending on the destination. Please contact our customer support for more information.

  3. Shipping Costs:

    • Shipping costs are calculated based on several factors, including the shipping method selected, the weight and dimensions of the package, and the destination.
    • The exact shipping cost for your order will be displayed during the checkout process, allowing you to review and confirm before finalizing your purchase.

  4. International Shipping and Customs:

    • For international orders, please note that additional customs fees, taxes, or duties may apply upon arrival in your country.
    • The customer is solely responsible for any applicable customs charges and should comply with all customs regulations and requirements.

  5. Shipping Restrictions:

    • Some products may have specific shipping restrictions due to their nature or regulatory requirements. Any such restrictions will be clearly mentioned on the product page.

Please note that unforeseen circumstances such as weather conditions, public holidays, or other external factors beyond our control may occasionally impact delivery times. In such cases, we will make every effort to keep you informed and minimize any delays.

We value your satisfaction and are committed to resolving any shipping-related issues promptly. If you have any questions, concerns, or require further assistance regarding shipping, please don't hesitate to reach out to our email address: markandnovacc@gmail.com.